Blog

Last week, Ofcom dished out the largest ever fine to a telecoms operator in the United Kingdom: a gargantuan £4.6m, dwarfing the £1.4m total they served-up in fines in 2015-16.

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The days and hours leading up to the installation of a new phone system can often be the most precarious. This is the time when seemingly small technical issues can become full-blown disasters, if...

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Planning a major technical upheaval of any kind is scary. Even more so if it involves your phone system; the very lifeblood of your organisation.

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Not to be confused with dual-SIM phones which have been around a little while and are something different, several UK companies are now in the early stages of rolling out new, innovative...

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The client

Vanguard Logistics Services are one of the leading freight carriers in the world. They provide a seamless global transportation network across air, sea and land. Their services...

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In our last article we looked at efficiency and why it’s important both in general business terms and in your business phone system. We identified 7 key signifiers that a business phone system is...

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Good businesses — whatever industry they are in — continuously search for ways to improve efficiency. Effective managers seek to improve processes in order to ensure that the greatest possible...

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So, you’ve taken the right steps to make sure your data is secure, that you have enough bandwidth, so you would think you’d be good to go? Well, because business is so reliant on the Internet,...

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More and more is being done through the Internet and data connections. Crucial business tasks are now completed using Apps, SaaS and the countless number of business solutions available via the...

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Forget the digital revolution, we’re truly living and breathing technology in every aspect of life. Apps, Networks, and Smart Devices are powering the digital movement: and it’s being pioneered...

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Got Your Number

0870, 030, 0844, 070… You will have seen these telephone numbers used for everything from customer services, TV show voting, charity donations and a whole lot more. But do you...

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Mobile devices are absolutely everywhere, and Ofcom has gone as far as to declare the UK a full-blown ‘Smartphone Society’. They can’t be far wrong, as now 76% of the UK adult population own...

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Over the past few years, hackers seem to be getting more ambitious and more successful. Every week the media are reporting on new super-bugs and hacker attacks. Remember the recent Heartbleed...

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It seems like the entire world of business telecoms is fawning over VoIP. You may have managed to lower the sound of these whispers to just a background noise, but the drum is being beaten...

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The world is already crazy about the cloud. Business chatter has gone from the type of cloud that seems permanently fixed above the British Isles, to the type of cloud that offers superior...

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Cyber criminals have the power to wreak havoc upon businesses of all sizes. The list of high-profile businesses that have been victims of cybercrime keeps growing. In October last year,...

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Britain, you’re far too kind. As a nation, we’re more than happy to go out of our way to lend a stranger a helping hand. It’s perfectly healthy. But what about when a mumbled ‘thank you’ isn’t...

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Following on from our last article “Compliance – who gives an FCA?!” we’re taking a look at another regulator, this time it’s Ofcom. Ofcom is a huge independent regulator and competition...

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And how can it save me money?

Since 2007, the number of companies using traditional fixed BT telephone lines has decreased by over 23%. Businesses of all shapes, sizes and industries it seems are...

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Why you should be thinking about FCA compliance today

Compliance. Regulations. FCA. Yawn. Switch off.

Let’s face it, we have all been there. In a world full of digitalisation, virtualisation,...

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