Blog

Good businesses — whatever industry they are in — continuously search for ways to improve efficiency. Effective managers seek to improve processes in order to ensure that the greatest possible...

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So, you’ve taken the right steps to make sure your data is secure, that you have enough bandwidth, so you would think you’d be good to go? Well, because business is so reliant on the Internet,...

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More and more is being done through the Internet and data connections. Crucial business tasks are now completed using Apps, SaaS and the countless number of business solutions available via the...

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Forget the digital revolution, we’re truly living and breathing technology in every aspect of life. Apps, Networks, and Smart Devices are powering the digital movement: and it’s being pioneered...

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Got Your Number

0870, 030, 0844, 070… You will have seen these telephone numbers used for everything from customer services, TV show voting, charity donations and a whole lot more. But do you...

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Mobile devices are absolutely everywhere, and Ofcom has gone as far as to declare the UK a full-blown ‘Smartphone Society’. They can’t be far wrong, as now 76% of the UK adult population own...

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Over the past few years, hackers seem to be getting more ambitious and more successful. Every week the media are reporting on new super-bugs and hacker attacks. Remember the recent Heartbleed...

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It seems like the entire world of business telecoms is fawning over VoIP. You may have managed to lower the sound of these whispers to just a background noise, but the drum is being beaten...

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The world is already crazy about the cloud. Business chatter has gone from the type of cloud that seems permanently fixed above the British Isles, to the type of cloud that offers superior...

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Cyber criminals have the power to wreak havoc upon businesses of all sizes. The list of high-profile businesses that have been victims of cybercrime keeps growing. In October last year,...

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Britain, you’re far too kind. As a nation, we’re more than happy to go out of our way to lend a stranger a helping hand. It’s perfectly healthy. But what about when a mumbled ‘thank you’ isn’t...

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Following on from our last article “Compliance – who gives an FCA?!” we’re taking a look at another regulator, this time it’s Ofcom. Ofcom is a huge independent regulator and competition...

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And how can it save me money?

Since 2007, the number of companies using traditional fixed BT telephone lines has decreased by over 23%. Businesses of all shapes, sizes and industries it seems are...

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Why you should be thinking about FCA compliance today

Compliance. Regulations. FCA. Yawn. Switch off.

Let’s face it, we have all been there. In a world full of digitalisation, virtualisation,...

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SIP telephony uptake by UK businesses is undoubtedly on the rise. The technology has improved consistently over the years and the cost of business grade internet connections has reduced. Historic...

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Here’s five reasons why

Since BT announced their goal that by 2025 to have all customers migrated off ISDN to their IP core network, we have seen an abundance of fear based headlines such as...

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Industry trends over the past five years show a decline in traditional fixed line telephony, with a corresponding raise in IP telephony technology such as VoIP phone systems and SIP trunking.

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Much more than just a number

Making life easy for your customers to call and route through to the correct department are critical factors in achieving excellent customer service. Similarly a...

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By Keeley Scarborough, Solutions Support

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What is SIP?

SIP is the industry acronym for Session initiated protocol. Without going into too much technical jargon, a protocol is a set of rules governing the format of messages that are exchanged...

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