Blog

Very few professions have evolved like IT management has in recent years. Even non-technical directors are waking up to the value of data and systems. It's not surprising, as IT has the capability...

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A round-up of some of the most interesting stories and articles that you might have missed in the world of telecoms and IT.

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You don’t need to be a sci-fi fanatic to be aware that artificial intelligence and robots are about to take over the world. According to a recent McKinsey report, 45% of paid work could be...

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According to the global Manpower Talent Shortage Survey, IT roles are amongst the most difficult to fill. There’s a global shortage of people with the right skills to be effective in an ever...

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The UK is amidst a digital skills crisis; the need for IT expertise grew for the fifth consecutive year in 2016 according to the Hays Global Skills Index, but the pool of capable individuals is...

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A lot happens in the world of telecoms, even in the shortest month. Here’s our round-up of some of the most interesting and important IT stories in February 2017.

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‘Time’ is the most highly coveted resource of any IT professional. Following on our post; 12 Top Time-Saving Tools for IT Managers, we’ve got 4 quick tips for cramming more into your day. Don’t...

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In recent years we’ve seen an enormous shift in how traditional IT leadership roles operate. IT departments no longer just “keep the lights on”, they are now expected to support business...

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Avaya’s Saviour, EE’s Database Woes, BT’s Italian Job and more

We’ve more than dabbled our feet in the New Year and already some of the biggest stories of the past 12 months have reached a...

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As an IT manager, you probably have an ever expanding to-do list. You’re responsible for everything from managing tech infrastructure to dealing with security issues and making decisions on new...

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Why does telecoms scalability matter?

“In this world nothing can be said to be certain, except death and taxes”

Benjamin Franklin’s famous quote could easily have a third addition; change.

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The digital revolution has meant that business is now conducted at an unprecedented pace. It’s therefore critical that a modern business is flexible and agile.

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An inefficient phone system could literally be killing your business. Okay, so we’re being slightly dramatic, but don’t be fooled; an inefficient phone system will reduce opportunities for success.

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Last week, Ofcom dished out the largest ever fine to a telecoms operator in the United Kingdom: a gargantuan £4.6m, dwarfing the £1.4m total they served-up in fines in 2015-16.

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The days and hours leading up to the installation of a new phone system can often be the most precarious. This is the time when seemingly small technical issues can become full-blown disasters, if...

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Planning a major technical upheaval of any kind is scary. Even more so if it involves your phone system; the very lifeblood of your organisation.

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Not to be confused with dual-SIM phones which have been around a little while and are something different, several UK companies are now in the early stages of rolling out new, innovative...

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The client

Vanguard Logistics Services are one of the leading freight carriers in the world. They provide a seamless global transportation network across air, sea and land. Their services...

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In our last article we looked at efficiency and why it’s important both in general business terms and in your business phone system. We identified 7 key signifiers that a business phone system is...

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