Potential Problems Your Business Could Face When Moving To Cloud Services And How To Avoid Them

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Cloud services are in high demand due to the benefits that cloud computing can offer businesses across all sectors. As the higher levels of efficiency and profitability are realised, businesses are also looking at new ways to utilise cloud services in their organisation to make more use of it.

However, when moving IT operations to cloud solutions, there are issues you need to avoid. Here are some of the challenges that you can face when transferring business operations to the cloud and simple ways to avoid them.Find out why a Unified Communications solution is important to your  organisation. Get valuable insights Now →

1. Use the right services

One of the first problems that businesses suffer from when moving to cloud services is not getting the right services for their business needs. There are lots of different solutions available and you need to select exactly what you need for your organisation.

Always check with your team that the cloud services you’re paying for are exactly what you need. Anything that is not needed should be removed from your plan as it is just costing your business money and defeats the main benefit of cloud technology: the cost savings it can offer. Luckily, it's easy to upgrade and downgrade requirements for cloud services, which you can't do as quickly or easily with other technology.


2. Uptake from staff is poor 

When it comes to technology adoption, it is very rarely the technology that is the main problem. The main issue is going to be people not adapting their established processes to the new technology, or poor leadership in the adoption process.

Both of these aspects can be avoided with the help of highly qualified project leaders and proper planning. Research has shown that 80% of high-performance IT projects have a qualified project leader. High performance is a really subjective but it should include the 14% of projects that fail outright, the 31% that don’t meet project goals, 43% that don’t meet budgets and the 49% that are late.

In addition to running the projects, leaders need to ensure training is conducted so staff are less likely to stick to previous processes and systems. It’s all about managing staff expectations. If they think they aren’t going to benefit, or that the system is going to be easier to use than it is, when it comes to reality, they’re going to be disappointed and this can cause the poor uptake.

3. Migrating to the cloud too fast across the company

Sometimes failure for the cloud happens because you’re pushing the cloud across too much of the organisation at one time. When you have a large organisation, this can make it hard for IT professionals within your organisation to collect feedback and solve issues that arise in the changeover.

By doing a partial change of your IT systems to a cloud service, you can iron out problems early with the pilot group and then roll out the new systems across the organisation. You can also use the early adopters to help teach others in the organisation about the new system and how it can be used for the company’s benefit. This can speed up the successful implementation of a cloud service and help make savings higher in the long term.


4. No plan or business objectives

There are lots of reasons why you might want to migrate to the cloud. However, you need to have reasons that make business sense for you, not because they are general benefits for all businesses. You should also ensure that the moment you make the decision to migrate over that you have a plan to ensure that you, project leaders, providers and staff know exactly what is happening and when.

A plan also allows you to ensure the project progresses to a timescale that can keep costs down and ensure the migration is complete and doesn’t continue on for what might seem like forever.


5. Holding back because of concerns

One of the main reasons why people fail at anything is because they have self-doubt and don’t trust their decisions. The same can be said when migrating a business to cloud solutions. You might wonder whether the cloud is more secure, or whether the uptime can be maintained.

If you have doubts or concerns, you shouldn’t keep them to yourself. You need to speak to your providers, team and the project leaders. They can provide you with the necessary information for you to quell those concerns. Cloud technology offers too many benefits to ignore.


6. Time issues

Migrating to the cloud requires a lot of time and man hours. This can be a huge challenge for many companies. Time isn’t exactly a luxury, every minute is worth revenue and spending that time installing the new cloud service could seem like you’re losing income from the business.

However, it is more useful to consider the cost-savings that can be made after the migration to the cloud. The savings after one year can often be more than the value of the time it has taken you to install the cloud at your business.


7. Not having the right security mindset

Security is one of the biggest challenges for businesses of all sizes. Whether using the cloud or a local server, data security should be a big part of your business focus. Cloud providers offer lots of security for your data and systems, but that doesn’t mean you and your staff cannot also think about it.

Security is still an important aspect of business management. It should also be noted that 70% of cybercrime is initiated from inside the business. Therefore, while outside threats might be deterred from attacking your business, threats from the inside are still present and looking to cause issues.


8. Clients don't like the cloud

It isn’t just you and your teams that have to move over to the cloud. Sometimes, your clients will need to use your systems in order to be better serviced by you. If they have fears over any issue of your migration to the cloud, including security, access to the cloud or something else – this might make it harder for you to keep clients.

That is why you need to bring customers/clients into the change process early. Explain to them what you’re doing, why and how it is going to impact and benefit them. By being upfront with your clients/customers early on, you can set their expectations to the right level and ensure there isn’t any backlash from them.

Trust the experts at Immervox

When you want to migrate to the cloud, use a professional cloud provider like Immervox who can help you avoid all these challenges. That way you can quickly realise the benefits of the cloud and make your business more profitable.

At Immervox, we pride ourselves on offering a whole range of cloud services for your company, which can be specifically tailored to suit your business needs. For more information and expert advice have a chat with one of our solutions experts so we can help you.

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