Not to be confused with dual-SIM phones which have been around a little while and are something different, several UK companies are now in the early stages of rolling out new, innovative ‘Multisim’ technology. This is when a single SIM card has essentially been programmed to allow you to ‘roam’ onto other networks, as well as the one operated by your usual phone company, enabling you to receive the best signal, wherever you are.
How it works
It’s all very simple. When you’re in a hotspot area with multiple networks, the Multisim will automatically connect to the network with the strongest signal. Should you leave the area for a ‘notspot’ (an area with low signal for a service provider), you’re automatically connected to the strongest in that area, and where possible, you will be reverted back to your usual network. The technology works on almost any handset and doesn’t require a mobile app. The signal, however, is not omnipotent and will drop during the process of changing from one network to another. Fear not, though, if you are using a secondary network during a call when this occurs, the re-connection process will be delayed until you are done speaking.
For business mobile phone users, the benefits are obvious. Missed or dropped calls can mean a lost opportunity or poor customer service - which is why network reliability is critical for any company. When you realise that 21% of the UK has poor coverage by one or more networks, you can see the advantages of Multisim technology. In fact, 10% of A roads and 16% of B roads have poor coverage, so when you’re travelling for business, a multisim could make a big difference to your fortunes.
If a potential customer is calling and you’re out of network coverage, one of your competitors could well be the recipient of that call instead. Should your business be one that requires a great deal of interaction over the phone, then Multisim essentially becomes a form of insurance for your operations. As well, for those who work in remote locations or rural areas, those who work on their own away from the rest of their team, or those who a missed call could be the difference between life and death (think mountain rescue teams, emergency workers, etc.), Multisim technology will be game-changing.
- Stay in coverage when you’re out and about.
- Fewer dropped calls due to weak signal.
- Win and retain more business.
- Respond faster and deliver better customer service.
- Cost-effective – one Multisim card removes the need for multiple contracts with phone operators.
Of course, for non-business users, there can be benefits too. If you’re often in an area where your usual network provider has a poor signal (home or at work), this allows you to never be out of touch. More importantly, should you ever have to make an emergency call, then a Multisim has you covered, wherever you are.
Which phones work best?
Most handsets should work with the technology, although some are better than others. Here’s a quick rundown of the main brands:
iPhone –The iPhone 4 and all later models should work, as long as you use iOS 7.12 and above.
Samsung –Samsung is now one of the UK’s bestselling handset manufacturers. The S4 and everything more recent should work perfectly with the technology.
Windows – Windows Phone users will be glad to know that the Lumia 540 and above are all compatible.
Nokia – Finally, Nokia users will need at least a 301 model.
Motorola – If your handset is a Motorola, then you’ll need a Moto G or higher.
While the technology is still very new, there are already companies out there with Multisim offerings, such as Immervox. With new innovations set to come down the line, the Multisim market looks set to become very busy in 2017.