Unified communications (UC) is becoming increasingly common throughout businesses, as firms are experiencing the very real benefits of having integrated, real-time communications. By being able to enhance communications across the board, decisions can be made far quicker, information can be processed and gathered with greater efficiency and productivity increases as a whole. Unified communications doesn’t refer to a single technology, but rather represents a holistic and integrated system.
Once a company has got a unified communications strategy in place, the difficult part is over. However, there are often many small changes which can be made to help improve the efficiency of the system overall. Our experts offer a few tips on how to improve your UC strategy and increase your productivity.
1. Change comes from the top
It is common practice in business for staff to emulate the manager, whether this be in their actions, persona or general daily routines. As such, when trying to integrate a new strategy into the workplace, those at the top must be seen to be enthusiastic and incorporate the new practices into their actions. If managers use your unified communications strategy effectively, this will filter down throughout the company, causing everyone to use it in the same way. In short, it is imperative to practice what you preach.
2. Set review periods
Since unified communications is a developing field, with new technologies and software being developed all the time, it is important to set regular review dates for your strategy. As well as using this time to analyse your strategy, establish and subsequently set plans of action for any problems, this time should also be used to assess developments in the field and see if any new products could help you.
3. Can your network cope?
Often, deploying a UC solution is network intensive. Therefore, when trying to use these software and applications, it is important to ensure that your network can keep up. Older networks may not be able to fully run your unified communications systems, and slow or inactive networks will cost you time and money. Before selecting any technology, check to make sure your network can handle it, and consider improving your network in order to allow your unified communications strategy to run flawlessly.
4. Get outside help
Developing a unified communications strategy internally can be difficult, especially if your team has had little experience in this field before. As such, without outside help, there could be glaring faults or problems which could otherwise be easily rectified but which will remain unnoticed. The best way to use unified communications effectively is by having a comprehensive strategy developed by experienced professionals.
At Immervox, we pride ourselves on providing companies with unified communications solutions, offering everything from physical products to system management and advice. For more information and expert advice have a chat with one of our solutions experts so we can help you.